jaya9 click Terms and Conditions
Please read all the terms and conditions below carefully before using this platform. These terms form a legally binding agreement between you and jaya9 click.
Table of Contents
General Introduction
jaya9 click is an online gaming and sports betting platform operated for players in Bangladesh. The terms and conditions ("Terms") stated on this page apply as a binding agreement between jaya9 click and its users. By browsing the website, creating an account, or using any service, you fully accept these terms.
These terms are available in English and Bengali. If there is any conflict between the two versions, the Bengali version will take precedence. To learn more about our platform, services, and operations, please read our About Us page.
Our Privacy Policy and responsible gaming guidelines also apply alongside these terms. Together, these three documents form the complete legal framework for using the platform.
Account Registration
2.1 Registration Requirements
To create an account on jaya9 click, you must meet the following requirements:
- You must be a resident of Bangladesh.
- You must be at least 21 years of age.
- Each person may open only one account.
- All information provided at registration must be accurate, complete, and up to date.
- Opening an account on behalf of someone else or under a false identity is strictly prohibited.
2.2 Identity Verification (KYC)
To prevent fraud and ensure security, jaya9 click reserves the right to verify a user's identity at any time. A copy of a national ID or passport and proof of ownership of the mobile banking account may be requested before a withdrawal or after a certain number of transactions. If the required documents are not provided, the account may be temporarily suspended.
2.3 Closing an Account
A user may request to close their account at any time by contacting customer support. Any available balance may be withdrawn before the account is closed, but any active bonuses will be forfeited.
Age and Eligibility
jaya9 click is a platform strictly for adults. Users must be at least 21 years of age to take part in all activities, including casino games and sports betting. For Ages 21+
Any attempt by a minor to open an account will be treated as fraud and the account will be closed immediately. Any funds deposited through deception will not be refunded.
jaya9 click firmly believes that online gaming should be enjoyed with full awareness and within one's financial means. We are committed to protecting minors.
Account Security
4.1 Password and Login Details
It is your responsibility to keep your account login details completely confidential. Sharing your username and password with any third party is not permitted. If any unauthorised transaction occurs as a result of sharing login details, the user bears full responsibility.
4.2 Unauthorised Access
If you notice any unusual activity or suspect unauthorised access to your account, contact our support team immediately. jaya9 click provides support 24/7 via live chat and email in both Bengali and English. Reporting quickly can help limit any potential loss.
4.3 OTP and Verification
An OTP (One Time Password) may be sent during each login or important transaction. jaya9 click staff will never ask for this OTP code — if anyone does, it is a sign of fraud.
Deposits and Withdrawals
5.1 Deposit Rules
The minimum deposit amount on jaya9 click is ৳200 (two hundred taka). Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks). Deposits must be sent from an account registered in the user's own name.
5.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals can only be made to the same payment method used for the deposit, and that method must be registered in the user's own name.
5.3 Withdrawal Holds
A withdrawal request may be held or cancelled in the following situations:
- If identity verification (KYC) has not been completed.
- If the wagering requirements of a bonus have not been met.
- If there is any suspicion of irregularity in the account.
- If there are any questions about the source of funds.
In such situations, the support team will inform the user in detail and assist in resolving the matter.
Bonuses and Promotions
6.1 Welcome Bonus
New members receive a 100% bonus on their first deposit, up to ৳5,000. A minimum deposit of ৳200 is required to claim this bonus. The wagering requirement for the bonus is 15 times the bonus amount.
Example: Depositing ৳1,000 gives a bonus of ৳1,000, making the total balance ৳2,000; to become eligible for withdrawal, bets of ৳1,000 × 15 = ৳15,000 must be placed.
6.2 Weekly and Other Bonuses
jaya9 click offers various promotions including weekly reload bonuses, slots festival bonuses, cricket season special rewards, and birthday gifts. Each bonus has its own wagering requirements, validity period, and list of applicable games, which are clearly stated at the time of claiming the bonus.
6.3 General Bonus Terms
- Claiming bonuses on multiple accounts from the same IP address or device is prohibited.
- Bonus funds cannot be withdrawn directly — they are only withdrawable after the wagering requirements have been met.
- A bonus is not "free" money — it is a conditional benefit.
- jaya9 click reserves the right to modify or withdraw any bonus offer.
- Bonuses may be cancelled if fraud is suspected.
Betting Rules
7.1 Placing Bets
Once a bet is confirmed, it cannot be cancelled or changed, unless jaya9 click makes a correction due to a technical error. Before placing a bet, odds and terms should be checked carefully.
7.2 Cancelled or Voided Bets
If an event is cancelled or a result cannot be determined for any reason, the stake for the relevant bet will be returned to the user's account. However, if an event takes place at a different time or venue than scheduled, the validity of the bet will be at jaya9 click's discretion.
7.3 Suspicious Odds and System Errors
jaya9 click reserves the right to cancel any bet placed at odds that are clearly incorrect or inconsistent — such as those that are abnormally different from the actual market price. There is no obligation to make payments resulting from unintentional odds changes caused by technical errors.
Prohibited Activities
The following activities are strictly prohibited on jaya9 click:
- Creating or operating multiple accounts.
- Opening an account under a false or another person's identity.
- Using artificial bets or counter-bet strategies (arbitrage) to gain bonus benefits.
- Attempting to manipulate or hack the platform's software in any way.
- Attempting to access another user's account without authorisation.
- Placing bets using automated bots or scripts.
- Using the platform for money laundering or any illegal financial activity.
- Harassing other users or attempting to defraud them.
Engaging in any of the above prohibited activities will result in immediate account closure, forfeiture of all balances and bonuses, and legal action may be taken if necessary.
Platform Rights
9.1 Right to Modify and Suspend Services
jaya9 click reserves the right to modify, temporarily suspend, or fully withdraw any part of the platform, any game, or any feature at any time without prior notice. However, users will be given as much advance notice as reasonably possible before any major changes.
9.2 Dispute Resolution
If there is a dispute over the outcome of a bet or a transaction, contact customer support first. The support team will review the matter within a reasonable time. jaya9 click's system records of technical data and transaction history will be considered final.
9.3 Intellectual Property
All content on the platform — logos, designs, software, text, and graphics — is covered by the intellectual property rights of jaya9 click or its partners. Unauthorised use or reproduction of these is strictly prohibited.
Limitation of Liability
jaya9 click is a gaming service provider platform. For a service of this nature, jaya9 click's direct liability is limited in the following areas:
- Loss to the user due to internet connection issues.
- Delays or failures by third-party payment gateways.
- Any loss caused by problems with the user's own device.
- Account information being exposed due to the user's own negligence.
- A game or betting session being interrupted due to unexpected technical disruption.
However, jaya9 click always works to ensure that users do not suffer any financial loss due to technical issues, and appropriate solutions are provided in such situations.
Privacy and Data Protection
jaya9 click takes the protection of users' personal information very seriously. All personal and financial information is kept secure through SSL encryption and advanced data protection technology.
Full details of how we collect, use, and store your information can be found in our Privacy Policy. The Privacy Policy also applies as part of these terms.
User information is not disclosed to third parties, except that information may be provided to relevant authorities in cases of legal obligation or fraud investigation.
Changes to Terms
jaya9 click reserves the right to update these terms and conditions at any time. If any significant changes are made, a notice will be posted on the platform and the "Last Updated" date at the top of this page will change.
If you continue to use the platform after updated terms have been published, you will be considered to have agreed to the updated terms. You are therefore advised to review this page regularly.
If you do not agree to the new terms, contact customer support to close your account. For more information on responsible gaming, see our Responsible Gaming Guidelines page.